Levels of Care

We provide care to patients at wherever they call home. This could be in a private residence, assisted living, skilled nursing facility, or long-term care.

With routine care, we will regularly go see the patient and provide support with the following (but not limited to):

• medication management (like ordering new medications, refilling medications, or watching for medication interactions)
• ordering and refilling supplies, including underpad, undergarments, catheter supplies, ileostomy/colostomy supplies, or wound care supplies
• symptom management, including pain, anxiety, shortness of breath, swelling of extremities, and many more symptoms

When patients are experiencing acute symptoms that are causing crises, then we provide continuous nursing care, which is nursing care around the clock, where the nurse assesses and get new medication orders and do what is needed until the patients' symptoms are well-managed.

The following are some of the symptoms we will start around the clock nursing care:

• pain
• shortness of breath
• anxiety / restlessness / agitation

Sometimes, patients' symptoms cannot be well-managed despite routine home care or continuous home care. 

When this happens, we will work to get the patients into a facility - hospital, skilled nursing facility, and so on - so that the patients can receive 24/7 nursing care for prompt evaluation and management of uncontrolled symptoms.

Sometimes, patients' caregivers need a temporary break from caring for their loved ones. We can help caregivers get this temporary break by helping the patient to receive hospice care in a facility, such as in a skilled nursing facility.